Our Way (Terms & Conditions)
The terms “we”, “us” and “our” and “Impactful Resumes” refer to Impactful Resumes LLC. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.
Impactful Resumes provides a blog where users can read articles on career development, job search and professional branding, and services where users may purchase both 1:1 services and digital products related to career development and job search (the “Service”).
Product Orders. We collect a variety of personal information with each product order. This includes: Your name, address, email address and phone number. This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you.
Your Payment Information. We collect payment information for each order but we do not store payment information on Impactful Resumes servers. Your payment information is securely communicated to and processed via our e-commerce software providers.
All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.
Blog Comments / Inquiries. We only collect the personal information you voluntarily provide to us which may include: Your email address in order to subscribe to our mailing list; Your name, email address and/or social media profile in order to post a comment on our blog; Your name, email address and message in order to contact us via our contact form.
Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
Security Measures: We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
Sharing Information. Please be aware that when you use our Site to post comments and share other information, any information that you provide may not be secure and can be collected and used by others. You should exercise caution before you make such disclosures.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
Refusal of Service
The Services are offered subject to our acceptance of your project. We reserve the right to refuse service to any person or entity, without the obligation to assign reason for doing so. No project order placed is deemed accepted by us until written confirmation stating our acceptance is provided to you. Payments will be refunded to any party who is denied Service. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your application.
We will email you to confirm the receipt of your order and book any associated consults or meetings. In the event that there is an error in these email confirmations, it is your responsibility to inform us as soon as possible.
Once you have completed the order process for any Impactful Resumes service, no refund will be provided under any circumstances. If you’re unable to attend purchased consulting sessions or participate in the development process for purchased services, please contact Impactful Resumes within 5 business days and we will issue a credit, good for six months, which can be used towards the cost of any current, or future, Impactful Resumes product or service, subject to approval of Impactful Resumes.
If you have any questions about our terms / policies, you may contact us via email at: